Advertisements

General Musing

blaze your trail

On Failing Gracefully #security #risk

with one comment

Failing gracefully is one of the most important things, whether it is your responsibility or not ultimately customers believe it is your responsibility to perform in extraordinarily difficult situations. Some companies forget this and force their view and ideas of the world on their customers, that’s one of the quickest ways to turn customers into ex-customers.

I was inspired when I was at a customer site checking my Google Reader and selected Little Gamers, which is considered profanity according to the content filter, and received the message below. I could see the item in Google Reader when I used https rather than http to access Google Reader, although the cartoon was obviously blocked due to the content filter.

This is a fine example of failing gracefully.

Image source: Jason Coleman
Advertisements

Written by Daniël W. Crompton (webhat)

February 15, 2011 at 9:25 am

Posted in business, risk, security

Tagged with , , ,

One Response

Subscribe to comments with RSS.

  1. […] This post was mentioned on Twitter by webhat/redhat, Special Brands and webhat/redhat, webhat/redhat. webhat/redhat said: On Failing Gracefully #security #risk – Failing gracefully is one of the most important things, whether it is your r… http://ow.ly/1blfPp […]


Please Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: