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HootSuite Update / Downtime

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HootSuite Update / Downtime

I saw the following message (screenshot below) from HootSuite earlier, as you may or way not know HootSuite uses Continuous Integration*[1] and some form of *Continuous Deployment. This is why you will occasionally see a reload button appear in the upper right corner, it signals that there has been a code change and that the code that runs in your browser – the HootSuite webapp – needs to be reloaded.

Larger updates – some server upgrades or some datamodel changes – can’t be completely automated and might fail in Continuous Deployment. This is why scripts to upgrade and downgrade are created so that all changes can be rolled back. Naturally not everything can always be rolled back simply while staying accessible to users. So these Big Bang releases usually require some downtime, and large changes can cause some unforeseen ripples which can be felt at a later stage.

I assumed it was an upgrade, and it turns out that there was some downtime. In their investigation HootSuite placed the blame at the Publisher[2], which is the HootSuite scheduler, and hope it will be solved soon.

[1] Web Software Developer
[2] Publisher Not in Service

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Written by Daniël W. Crompton (webhat)

July 30, 2012 at 11:44 pm

Posted in Uncategorized

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