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Archive for the ‘web’ Category

Kings of Code Conference #kingsofcode

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This week I went to the Kings of Code Conference, to “explore and discuss the latest trends, developments and best practices in web and mobile development technologies.” It included a hackbattle, lots of presentations and free beer.

HackBattle

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Written by Daniël W. Crompton (webhat)

September 23, 2011 at 1:35 pm

Playing with Geckoboard #analytics

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Geckoboard

I’d gotten access to Geckoboard halfway through January, I was happy to play with it for Snypher and see what the results were. Naturally I am getting all this data somewhere else, and to get this in a sleek interface makes a difference. I did immediately have the feeling that it would be even better with an LCARS Star Trek like interface.

Third Party Support
CRM:

  • Get Satisfaction
  • UserVoice
  • Zendesk
Social Media:

  • Only Twitter
Project Management:

  • GitHub
  • BaseCamp
Analytics:

  • Pingdom
  • Google Analytics

In terms of usefulness it takes about 30 minutes to set up a reasonable overview of the data you want. It supports a number of CRMs, Analytics and Project Management interfaces, but as far as social media is concerned it only supports Twitter.

For the future I would be happy to see a statistics module for social media, perhaps with a DataSift hookup.

Written by Daniël W. Crompton (webhat)

February 15, 2011 at 12:41 pm

Posted in mashup, web

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Seesmic Interface and Feature Updates #social

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Seesmic Web

Who else noticed that Seesmic Web‘s interface and functionality changed? They added Tweet scheduling and Klout scores below the Tweets, I hope they implement more changes soon so they can better compete with Hootsuite and the other Twitter clients.

The issue with Seesmic Web is that they are using a web based platform, which – unlike a desktop client – makes it difficult to create add ons, with the exception of Greasemonkey userscripts. This means it’s difficult for third parties to create new features without giving them access to a Web Service.

Image source:

Written by Daniël W. Crompton (webhat)

February 6, 2011 at 10:18 am

Posted in mashup, social, web

Tagged with , ,

Dutch Internet Pacifism Meme gets me a Facebook Block #freedom #groenlinks

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I usually don’t use this blog as a political forum, and as of changing my FaceBook profile picture to a campaign poster of the Dutch Pacifist Socialist Party, (seen left) now known as GroenLinks I was banned from Facebook. This is an Internet meme started after the decision by the Dutch political party GroenLinks neglecting their pacifist roots and opting to side with a right government and send soldiers and police to Afganistan.

What’s funny is that I didn’t even upload the picture, I just tagged it and set it as my profile picture. I warned fellow party members, and they will mostly likely not take down their protest against the Dutch political party.

I wonder if Amnesty International will take up my plight, like they took up the plight of the app developers who get banned from the Apple app store.

Image source: Dutch Pacifist Socialist Party

Written by Daniël W. Crompton (webhat)

January 30, 2011 at 9:45 pm

Posted in politics, risk, social, web

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Proof Of Concept: Adding value for “Recorded Future”

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I like to give suggestions to companies – add value – and did this for Recorded Future‘s informational mails – called futures – created by what they call the Temporal Analytics Engine. I was able to make a quick prototype thanks to the image editor in Google Docs[1], and make a quick list of bullet items using Google NoteBook[2], which I fear Google with end-of-life sometime in 2011.

Recorded Future - Example Layout

Recorded Future - Example Layout

RF was naturally grateful that I, even as a free customer, was willing to spend my valuable time to give them suggestions. Naturally I don’t expect them to follow my vision, whether they use my ideas or not I added value for myself.

Speaking of adding value, I have my Alpha code for DataSift so I will be coming with my evaluation of their product next week.

  1. Recorded Future – Future Example
  2. Recorded Future – Google Notebook

Written by Daniël W. Crompton (webhat)

December 16, 2010 at 7:55 pm

Posted in business, web

Tagged with , ,

Facebook is the new Portal for Insurers and Banks #social #finance

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FaceBook Logo

It looks like every man and his dog needs to have a Facebook page, even banks and insurance companies are getting into the game. Very much like the turn of the century idea that every company needed a landing page or portal. What’s the advantage for an insurance company or bank? Customer knowledge.

Many interesting things can be gleaned from Social Media, such as behaviour patterns of customers. And it is an ideal way to direct market to current customers. Still customers may be fearful of exposing their habits to their bank or insurance company. I wouldn’t want an insurance company knowing everything about me and raising my premiums as a consequence, and theirin lies the rub. Both banks and insurers have been known for being poor customer service providers when it comes to paying out the money to customers who have placed their trust in them, charging – in some cases overcharging – and leaving the customers with nothing or even with huge debts.

How can the insurance companies overcome the cognitive bias that the customer has? Possibly by giving up their attitude polarization and playing a game which is win-win in the best case or a non-zero sum in the worst.

Written by Daniël W. Crompton (webhat)

December 7, 2010 at 3:56 pm

Social Revolution – Do You Get It?

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I don’t really think most people get “it” when it comes to Social Revolution, they talk about Twitter and FaceBook as if these have inherent qualities. There is indeed nothing social about FaceBook or Twitter, they are tools which can be used to interact with in a social way or an anti-social way.

Watching your Twitter feed scroll past clicking the occasional link you might as well be using StumbleUpon, wanting to keep up with all the messages is a pipe dream. Imagine all these messages being printed out and put in an envelop and posted to you by mail. Now imagine the size your mailbox would need to be. You can’t!? I doubt you know how many messages come in and humans are notoriously bad at estimating complex numbering systems.

So why don’t you get it? You use FaceBook Top News, Twitter Lists and Google Priority Inbox to reduce your workload; you don’t need to react to and read everything, you can retrieve it all later by search. You respond to all your direct messages or mentions, and the world is scrolling by in your Home Feed.

I started this blog because I read The “Intimate Social” Revolution and @svartling‘s question: I will use it as long as its free: Which HootSuite for you? Pro or Basic?, and both stories should be telling HootSuite that Basic the the better option: It’s free and has the potential to make your social circle smaller. And I’m saying this as a power user. What they aren’t delivering and I know their customers would like – as they have a crippled version – are the answers to the questions:

  1. Am I getting what I need to know?
  2. Who are the people I need to reach?
  3. Am reaching the people I need to reach?
  4. Am I adding value?

That’s a product worth paying for.

Written by Daniël W. Crompton (webhat)

November 16, 2010 at 3:18 pm

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