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Posts Tagged ‘socialmedia

Value of a Tweet in Understanding Customer Needs

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Value of a Tweet in Understanding Customer Needs

Many of us value what we say a little too highly. And the businesses mining – trolling – Social Media for business opportunities are valuing what we say a little too highly.

We fill our streams with vapid content, that can be used to garner sentiment. However it will not pay the rent.

by Hutch Carpenter

Tweets Offer Little Value in Understanding Customer Needs

Social media. A rich source of insight and opportunity for companies. Why, it’s an article of faith that customers are talking…on their terms…where they want. So get out there and…

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Written by Daniël W. Crompton (webhat)

June 27, 2012 at 10:37 pm

Reputation management is such a big deal …

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Daniël Crompton shared Allan Maurer’s post with you.
Reputation Management 2.0

Reputation Management is important, and hiring Social Responsibility specialists works only when you follow their advice. It’s not like the White Washing of old, if your company stinks no amount of specialists can help you scrub off the stink when it’s business as usual.

This is why The Yes Men can make such an impact, many of the companies they target are forced to wash their laundry in public. The current case with Matthew Inman is another example.

I see another case of specialists being hired to make a perceived problem go away, rather than dealing with the actual issue which is that the current way of doing business stinks.

Allan Maurer
Reputation management is such a big deal these days that companies are hiring corporate social responsibility specialists. Social media is changing the way we do business.
Crisis management top success factor for chief communications officers | TechJournal

Crisis management top success factor for chief communications officers

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Written by Daniël W. Crompton (webhat)

June 27, 2012 at 9:03 pm

6 Months of Security Links #2011

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I’m a regular curator of daily links, and like to give overviews of my collection of curated links and posts. This is partly as there are some good sources and articles in here and as I am working on a research project which I started based on a number of books I read.

I’m sure you’ll find something interesting in the items below – there are some gems in the list – and I dare to hazard the guess you might learn something you wanted to know. 🙂

Read the rest of this entry »

Written by Daniël W. Crompton (webhat)

July 15, 2011 at 4:10 pm

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People Leaving Hyves #social #media

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Hyves Logo

Recently I, and others, have been seeing more and more messages on the Dutch social network Hyves from friends, mostly in their 20’s and 30’s, who say they are leaving Hyves for LinkedIn and FaceBook, leaving Hyves to a younger target group. I doubt that it has anything to do with the recent acquisition of Hyves by the newspaper group Telegraaf Media Groep. I can see some parallels with the use of MySpace, who – like Yahoo! – have recently started to lay-off employees, when they were acquired by News Corp.

In recent years Hyves innovation has been lacking for the users, even with the adoption of OpenSocial and other extension of the external services it supports, it has still been technology driven rather user driven. And mostly relying on innovation of external platforms and services, for which it partly pays. Having spoken with a number of Hyves employees in the past I get the idea that they have some innovative ideas up their sleeves, although I have yet to see good execution.

I don’t like to use words such as hemorrhage, so I won’t. 😉

Image source: Erno Hannink

Written by Daniël W. Crompton (webhat)

January 22, 2011 at 8:17 am

Playing with DataSift #curation

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DataSift Logo

Some weeks ago I got my beta access to , I was happy to get access and didn’t see time to use it. Yesterday evening I played with it for the first time, it was quite interesting to discover something which I suspected which was that they had their own query/modeling language called FSDL. It contains the ability to do queries over the data, including data over a map geo coordinates, which means I can do some complex queries to get the needed data. Once I submitted the query I was given an option to buy access to a stream of the data.

Datasift - Costs

I believe less is more, so I’m happy to see that they released their service with support for quite a number of services – Twitter, Tweetmeme, Buzz, Digg, RSS feeds – and makes it possible to do matches on different fields within the data set. And they have made the possibility to add your own datasources, which can be modeled in the same way as the existing datasources.

DataSift - FDSL Example Snypher

Above you can see an example FSDL that I wrote for the keyword .

A great tool, with many uses.

Written by Daniël W. Crompton (webhat)

January 15, 2011 at 10:02 am

A catalog of this year’s risky articles #2010

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Programming Hands

Risk is something which can be difficult to evaluate for the average person, there is a lot of work which goes in to learning not to do the two things that people usually do when they are confronted with risk:

  1. Ignore
  2. Overreact

It looks like every man and his dog needs to have a Facebook page, even banks…

It has been almost 1.5 weeks since Google’s FeedBurner removed the Frie…

Some days ago I tweeted to Prosper, a personal loan marketplace, whether they…

I don’t really think most people get “it” when it comes to …

Just noticed that Google Translate translates the name of the Dutch social ne…

I find a 400 plus page manual of office policies and job descriptions for eac…

In the last two days I’ve not been posting so much, and focussing on up…

I started playing with Google Scribe and wanted to see if patterns emerged so…

I have my Google account set up with English as the preferred language, my br…

For the last 2 years LinkedIn has been running a bad poor IT management depar…

When I just started I too had trouble with getting all the items I required t…

On August 11th 2007 I exceeded my GMail quota, I blogged about it here. At th…

Brian Szymanski send a reply to me concerning another bank implementing SMS b…

I don’t understand why url expansion after url shortening is such an is…

I just read an article Web Coupons Know Lots About You, and They Tell in the …

This morning/night China’s networks were sending rerouting messages to …

The lack of trained and experienced computer security people working in small…

Last week I saw an episode of a popular Dutch Ombudsman program Kassa, they r…

After seeing a program about a lifecoach trying to find the time to get his p…

Image source Radio Nederland Wereldomroep

This year’s book reviews #2010

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Programming Hands

As always I read far more in 2010 than I blogged about, and most of the books I did blog about were treasures. I hope I inspired you to read at least one of them. And you have certainly noticed that I have added them all to the bookstore to make it easier for you to find out more about them.

I’ve had this title in my head for about a week now, the title is natur…

I’m reading Bruce Sterling‘s Islands in the Net – Amazon de…

As followers of mine will know I love xkcd, and he has some gems such as this…

I read Amsterdam: The Brief Life of a City by Geert Mak in English rather tha…

I’ve seen the film more than a dozen times, but I had yet to read Star …

Brian Jacques‘s book Outcast of Redwallfollows Veil the ferret who is r…

The Odessa File, by Frederick Forsyth, is another of the books I am keeping s…

Brian Jacques‘s book Martin the Warrior is another book from the Redwal…

I found The Moon’s a Balloon, by David Niven, in a box of old books. I …

Mossflower by Brian Jacques is probably my favourite of the Redwall series, t…

Timothy Leary once told us to “Turn on, tune in, drop out“, and a…

For some reason I had the book Rosalind Franklin: The Dark Lady of DNA, by Br…

After having seen many films and read many books I expected that Hitler: The …

One of my first real American comics was Thor, I really liked it. Sadly it re…

I like Ontologies, Taxonomies and Folksonomies. I’m currently reading W…

I read Mario Puzo famed book The Godfather after having seen the movie a numb…

As I previously said I bought Anathem at the same time I bought Cryptonomicon…

I borrowed a number of books from an aunt of mine, who reviewed these books f…

I was standing in a secondhand book store with my father, and we wandered rou…

As an early Christmas gift my father gave me vouchers he didn’t want to…

The Snake is the first book I have read by John Godey, it was recommended to …

In the company I work for they are introducing the Agile FrameWork, in the fo…

Image source: Honou

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